Make sure everyone is safe first. Take photos of all the damage and the scene. Exchange insurance info with the other driver. File a claim with your insurance company, then bring the vehicle to us for a free estimate. We work directly with your insurance so you don't have to handle the back-and-forth.

Yes. We provide free estimates on all body, collision, and mechanical work. You can stop by during business hours or call us at (980) 990-3935 to set up a time.

Yes. We work with all insurance companies and handle the claims process directly. We submit estimates, coordinate with adjusters, and manage supplements so you don't have to deal with the paperwork.

It depends on the extent of the damage. Minor repairs can be done in a few days. Larger collision repairs involving frame work, parts ordering, and full paint can take 1–2 weeks. We give you a timeline upfront and keep you updated throughout the process.

We discuss parts options with every customer before starting work. Under North Carolina law, we're required to inform you if non-OEM parts are being used. If your insurance only covers aftermarket and you prefer OEM, we'll explain your options and help you make the best decision.

Yes. All body, paint, and refinish work is warranted against defects in workmanship — peeling, flaking, cracking, or color mismatch — for as long as you own the vehicle. Parts carry their manufacturer's warranty.

All makes and models — domestic, import, standard, and high-end vehicles. Cars, trucks, and SUVs.

Cash, credit and debit cards, checks, and insurance direct pay.

If the repair cost exceeds 75% of your vehicle's fair market value, North Carolina considers it a total loss. We'll let you know upfront if your vehicle is approaching that threshold so you can make an informed decision before any work begins.

Walk-ins are welcome during business hours, but calling ahead at (980) 990-3935 helps us make sure someone is available to look at your vehicle right away.

Yes. We speak both English and Spanish.

Yes. If you need to drop off your vehicle outside of business hours, we have a drop-off option available. Call us ahead of time so we know to expect it.

We're located in Belmont, NC and serve the entire Charlotte metro area including Mount Holly, Gastonia, and all of Gaston County.

Yes. Whether you're filing through your own insurance or the other driver's, we handle the communication, estimates, and supplement process. We document everything with photos and detailed line items so nothing gets missed.